In depth
Integrating without an API
On DinDin, neither Grubhub nor DoorDash exposed the order API the workflow needed, so the integration authenticates to a shared inbox instead, parses each marketplace's HTML order-confirmation email, matches the merchant, deduplicates by the marketplace's own order number, and writes a native DinDin order that flows to the same kitchen printer as an order placed on the restaurant's own site. The result is one order workflow for restaurant staff regardless of which channel it arrived on, with no manual re-keying, even though the integration itself has no formal API to call.
Complete restaurant technology suite connecting online ordering, POS, back-office operations, kitchen displays, customer displays, and marketplace ord...
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